Experts in process outsourcing
Technology
We use state-of-the-art tools and technologies to improve, streamline and adapt the methodology to the needs of each client.
We use state-of-the-art tools and technologies to improve and optimize our services and processes. We work with technology companies that develop and apply technology efficiently and intelligently.
Robotic Process Automation (RPA) is a set of tools and software capable of automatically performing some repetitive activities and tasks. Optimal programming can replace the human being, making processes more rigorous and faster.
The human being must remain for those activities and actions of value.
Robotic Process Automation, RPA Projects
- Automation of administrative functions and tasks
- Robotics applied to secure services and customer care
- Data capture and automatic data processing
Artificial Intelligence Projects
- Call transcription
- Search for repetitive patterns
- Call reason categorization
- Optimization of internal processes
- AI applied to decision making
Case studies
- Consulting team that studies the needs of each call customer
- Support throughout the process of incorporation and operation of technological processes.
- Adjustments and continuous improvements
Some of our projects
We accompany and help our clients in all the processes of their company.
Commercial calls
Commercial calls and campaign reporting for a laboratory offering its products to a database of medical specialists.
Back office
Lead to contract conversion service, as well as customer service for a telephone company. The commercial activity includes data reception tasks, back office and all those administrative tasks that are necessary.
Sales
Attention and sales through credit requests from customers through the mobile application or online web. Attention and sale of credits requested through the Call me back service located on a bank's website.
Each year we manage more than...
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