Founded in 2008, Abinitio has been able to understand and meet the specific needs of the market,
The company has experienced an orderly growth that currently translates into a solid structure made up of a large group of professionals.
Who we are
We are a company that was founded in 2008 with the clear objective of advising and serving companies in the energy sector. This was mainly promoted by the management team, which had extensive experience and background in this sector.
What at the beginning was mainly an energy consultancy, was expanding its services to cover the needs of the companies and thus was added: Back Office and document management teams, Sales and Front Office, friendly collection and legal department (which allows to cover the whole process of debt recovery) and robotization processes and new technologies were included to streamline processes that accompany and improve these services.
Some of our projects and solutions are:
- Outsource customer service, conduct outbound call campaign to promote a product
- Outbound calling campaign to retain customers and make commercial offers
- Internal process consulting, implement robotic solution to automate processes...
All this means cost savings, improvements in procedures, improved customer perception…
We want to accompany and help our client in all the processes of his company.
Our team
An efficient and reliable human team highly qualified to give a quick and effective response to each customer’s demand.
Andreas Kubek
CEO
Sonia Carbona
Sales Manager
Antonio Montes
Director of Operations
Sofia Just
Office Manager
Clara Martinez
Legal Director
Manuel Garcia
Director Madrid
Jordi Orquin
Chief Financial Officer
Mari Carmen Gonzalez
Responsible for quality and
environment
Company data
Some of our projects
We accompany and help our clients in all the processes of their company.
Recovery project
Recovery project using mass contact solutions and making personalized phone calls. Follow-up of debt files for gas supply company.
Back office
Lead to contract conversion service as well as customer service for a telephone company. The commercial activity includes data reception, back office and all necessary administrative tasks.
Sales
Attention and sales through customer credit requests via the application, web or call me back.
Legal Team
Follow-up of energy fraud and filing of lawsuits through our judicial department.