H1 Lorem ipsum dolor sit amet
We want to accompany and help our client in all the processes of his company.
About Abinitio...
We are an outsourcing company with integral solutions for companies.
Abinitio plans and executes each challenge with flexibility, professionalism and proximity. Develops and implements integrated and global solutions to take our clients to the next level.
We have the talent and technology that make companies evolve and improve their processes.
We apply robotics, artificial intelligence and those cutting-edge technologies that allow us to advance and reduce costs.
What do we do?
- Do you need to outsource your customer service?
- Do you want to run an outbound call campaign to retain your customers?
- Do you need to know what's going on in your Call Center?
- Do you want to automate processes?
We want to accompany and help our client in all the processes of his company.
Our solutions
Experts in process outsourcing
We put ourselves in the shoes of our clients and drive, design and execute the processes that make them grow and evolve.
Professionals specialized in processes and change management, energy consulting and advice in the creation, strategy and operation of companies.
At Abinitio we have a team of managers specialized in customer service and those actions related to “customer service”.
We have a team of experts in data management and processing, capable of optimizing processes using technology applied to improve the productivity, efficiency and profitability of companies.
We use state-of-the-art tools and technologies to improve, streamline and adapt the methodology to the needs of each client.
With more than 12 years of experience in debt recovery, we cover its entire life cycle. Experts in the supply (Energy, Water) and Financial sectors (Consumer Finance and Banking) as well as fraud management.
Legal team
With more than 10 years of experience in debt management, we are experts in the process of debt collection and fraud management.
Our main customers
We serve more than 20 satisfied customers and many of them have been with us for more than 10 years.
Public Administration
We support public sector companies in the outsourcing of services such as document management and control, analytical accounting and reporting, debt management and customized projects.
Banking and finance
We have a professional team of debt recovery managers, both friendly and judicial. Coordinators, lawyers and trainers with extensive experience in consumer finance and banking entities.
Energy and supplies
Thanks to the expertise of Abinitio’s founders, the company has proven experience in the sector.
Foundations and Universities
We advise and support these institutions by carrying out process automation and backoffice projects for them.
Mutual and insurance companies
We carry out ad hoc projects for these sectors.
Telecommunications
We work with the main companies in the sector offering both sales campaigns and lead acquisition, customer service and backoffice actions.
Some of our projects
We accompany and help our clients in all the processes of their company.
Recovery project
Recovery project using mass contact solutions and making personalized phone calls. Follow-up of debt files for gas supply company.
Back office
Lead to contract conversion service as well as customer service for a telephone company. The commercial activity includes data reception, back office and all necessary administrative tasks.
Sales
Attention and sales through customer credit requests via the application, web or call me back.
Legal Team
Follow-up of energy fraud and filing of lawsuits through our judicial department.
Why Abinitio
We have everything a company needs to improve its processes, save costs and evolve to excellence.
-
Talent
Company formed by a young and dynamic team. Abinitio is committed to attracting, strengthening and growing talent.
-
Experience
Company with more than 12 years of experience. Abinitio has a long experience providing services to companies in different sectors.
-
Innovation
We use technological innovation to improve and streamline processes for our clients.
-
Adaptability
We adapt the projects to the needs of each client.